It is very important to know that when you book a boat from us, you agree to our terms and conditions. We will do our best to provide high-quality services for boat hire, but sometimes things can go a bit different from what we planned.
For example, if the boat has a mechanical failure, we will try to replace the boat with another one. Or if we don’t have another boat available, we will return your deposit.
The customer agrees and accepts:
In very rare cases we have to cancel a rental. Due to strong winds or heavy rain. We will always offer you to take the boat on a different date. If that is not possible, we will refund the booking fee in full.
A booking made online is subject to Our Terms & Conditions. Up until 8 days prior to the rental date bookings will be fully refunded, with the exception of Paypal fees. All cancellations within 7 days prior to departure are non refundable, unless you or one of your companions are too sick to go on the tour. Please show us a hospital statement and we will refund the booking fee. Otherwise, you can reschedule the tour date free of charge.
*All sales made on black friday 2019 deal are final and non refundable. Only in case of heavy winds or heavy rain we will change your date to a day that you can the tour Or refund you the money in total.
Any other reason we keep the right not to return the booking deposit!